Intelligent Insurance
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Opaque endorsements and wont refund upfront fee
Bought insurance through this company. When the policy documents came through it became clear that they wanted an inspection of the flat roof area of my garage. A request I've never had before. So I contacted them immediately to cancel. Company offered be a version without this endorsement for double the price! I requested a refund as I was in my cooling off period and they refused to refund the full amount. Kept an "admin fee". I found alternative insurance for much the same price as the original quote. I feel this refusal to refund is unfair, and likely part of their business model. Suggest avoiding at all costs!!