IDrive Online Backup
View company profile →
Not perfect, but gets some important things right
Initially I was frustrated by the slow upload speeds when I did my first backup. A few hundred GB took a few days. But, from what I have read, the competition are no better, except perhaps for some very expensive services. The big question is whether the company that you entrust with your backups is actually storing the backup, and not just scamming you until you find one day that you need to restore a backup that doesn't exist. There are certainly many scammers out there, some promoted by "reputable" news sources, such as PC Mag. In this regard, what has given me a bit of confidence is my recent experience of technical support. My iDrive Cloud Storage (a different service to the backup service, but one which comes bundled with it) had started deleting new files created in my cloud storage folder on my Mac. Even though iDrive support had to cancel two appointments for remote access to my computer, something that didn't make a good impression, at the third appointment the technician spent a good deal of time fixing my iDrive installation. This is the kind of high-quality technical support that you will get from Apple, but not from Microsoft. This kind of high-quality support is certainly not what I would expect from a scammer. Therefore I will stick with iDrive for the foreseeable future.