Select Fashion
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Never again...
I've been an occasional online buyer from Select Fashion over many years and, until now, haven't had any problems. Unfortunately, after my latest experience I will never purchase anything from them again. I ordered a bag which was reduced to £2.99 and, along with postage costs of £3.99 my bill came to £6.98. I received an email today advising me that a refund of £2.99 has been arranged. No explanation or reason given. I replied asking for the £3.99 postage costs to be refunded also. Their next email stated they had now arranged a £3.99 refund but didn't confirm that the goods refund of £2.99 was still being processed. I asked for confirmation that a full refund would be arranged. I'm still waiting for their reply! This pitiful level of customer service is inexcusable.