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citizenM hotels
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Disgusting treatment by the hotel and…
Disgusting treatment by the hotel and booking.com I made this booking in good faith on an advertised price. 4 days later on the morning of the booking they cancelled the booking while I was asleep at 2am saying it was advertised at the wrong price. This is totally a disgusting way to treat a customer and not honouring the advertised price, their customer service was very unforgiving and offered a price at 5 times the advertised price to reinstate the booking! Beware of this hotel Tower Hill London.