Apex Car Rentals Australia
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Apex car rental Brisbane
Apex car rental Brisbane - the poorest customer service I ever have. Starting off with the pick up from the Airport the driver of Apex was abusing and yelling at other motorists all through too the main office at the Brisbane office (Apex). We have booked the Car at 11am pick up after waiting for 2hrs at the front office until we questioned the Customer services officer why we have to wait for another 15mins to be clean before we can drive off. The Customer Service officer left us at the counter and went to the manager. The manager returned and then said out loud in front of several customers who were picking up their rental hire. "What is your problem"... yous got picked up from the airport at 1130am... We booked it at 11am for the car to be ready to drive away as soon as we got there but instead we had to wait for 2hrs before their end up giving us our car rental but we still had to pay the two (2) of waiting there for a car too be ready. I will never return to Apex ever again the worst Customer Service ever. I highly recommend no one to go there at all. poor effort all round 😤