SKIMS
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I ordered from Portugal
I ordered from Portugal, and some of the products were not fitted. So, I decided to use the prepaid option from the brand for my comfort. It's been three weeks, and they still don't understand that the drop-off points here don't accept the label they sent, as this company doesn't exist in Portugal. They sent the points locator, which is not working. Then, they listed the points where some of them don't exist. They then said I should travel around the city and hope that someone will accept it. They claim it's a fault in the staff training, so I should escalate it to the manager. In minor points in Portugal, it's like a joke. I decided to pay for another package myself, but I now expect more trouble with them accepting the return, as it's after the 14-day period. Lost a tremendous amount of time and was treated like it's my fault that I can't send it. I don't recommend ordering anything from them.