RedPocket Mobile
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Terrible porting and scam tactics
I setup the account for CDMA. Once ported in, they had me on the wrong plan and have not completed the port so my phone number is currently dead. I have been on support call which was disconnected and two chats. Each time, I have to explain the situation and each time RedPocket disconnects on their end. Now it says that all chat agents are busy so I cannot even try again. Nov 5, 2024 update: I have had many more interactions with support. I paid full price for the device in advance with the promise that my plan would be discounted by $17 per month. The plan doesn't show a discount and I have had many support requests telling me the issue is fixed. It is has not been fixed. I have not received a refund. This company is disaster. Stay away.