Ross Adams

Ross Adams

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Ross Adams

PO

Postoffice

View company profile →

2 out of 5 stars

Where do I begin ??!?!??!!!

Where do I begin. In this instance when I click on the genuine text message or email they send me saying you can track this item, it reports that it cannot find it when you click it. I always check it's the genuine URL because I'm an IT engineer I know what I'm doing. On top of that in the text below that it then says sorry about that these things can take up to three days two populate, or something like that. The next answer that comes into your head is exactly the same as what you would do"why the f would anybody make such an application do such a thing" ?? Why make this application send a text to the customer when the system would know this fact ?(assuming they know what they're doing back there) If this occurs then they need to not send you a text saying click here to track your item. I'm no genius at tracking but I think that would be the sensible answer. I wonder if they bother even reading this stuff. Do they even care. Wasting my time everyone's time and not even utilizing the feedback because you can clearly see they get one star. How is it possible that the most expensive parcel courier company in the UK can be so appalling??