Halfords believe they are a professional company but they are worse than Amateur
I had a click and collect order and had not been informed my order was in store when I called customer services they said they would get the store manager to contact me. Needless to say they didn't so a few days later I called again, they gave the same answer. two days after I went to the store to speak to the manager who said my order was cancelled and then after checking found my item in the store room awaiting collection