Hazelton's Canada
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I received a fruit basket as a gift…
I received a fruit basket as a gift from one of my supervisors. Unfortunately the fruits arrived in a decaying state with blemishes. Some fruit was already bad to have been chosen in the first place. I emailed them with the pics and their response was . "Although we are sorry to learn about the condition in which the items were delivered, unfortunately, we are unable to compensate you for the damages that occurred under these circumstances. As per our refund and delivery policies, we advise all customers against shipping perishable items – that is, any product with a lifespan that is subject to spoilage after a period of time such as fruits, cakes, cheeses and plants – using any shipping method that requires more than one business days' transit. Despite our best efforts, we can't guarantee the condition in which products of this nature will be delivered if in transit for longer time periods. Talk about customer service in the season of giving. Very cheap act in my opinion.