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citizenM hotels
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Do not sign up for citizenM plus, it’s a subscription trap!
Do not sign up for citizenM plus membership. No option to cancel for at least a whole year! Despite it stating I can cancel anytime on online account portal. But small print states only cancel at any time after the first year! Absolute shocking customer service when went on live chat to complain. Got mocked for my disability (have all the screenshots of the live chat as proof of this) absolutely unacceptable. Won’t ever stay in a citizen m hotel again.