American Freight Furniture, Mattress, Appliance
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Delivery is undependable
After shopping around all day yesterday 3/30/19. I made a cash purchase for a 5 pice bedroom set around 3pm from the Morrow store. The salesman was very helpful in finding the right piece for the right price. I'm very thankful for that. I was frustrated with the delivery charge of $160. I then realized there was a closer in Douglasville with a delivery fee of $85 but couldn't guarantee delivery until the next day. We bargained on a price of $120 for same day delivery of no later than 9pm from the Morrow store. I waited and waited after rearranging my night until around 10:45 PM I recieved a call from delivery driver that he was 2.5hrs away and wouldn't be able to come until next day by noon. I am frustrated because I would've set up that appt with Douglasville to accommodate with my work schedule seeing that I am not available and the price difference was a big gap. This is unacceptable and unprofessional. Not happy. 3stars is for delivery and would've gotten 5stars if this didn't happen.