Good Energy
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Very quick reply to email immediately understanding my comments
Monthly payment review was due as I was falling behind, but it came in too high and would have left me massively in credit within a year. I emailed and explained and got a reply from Khadija within minutes, agreeing to a plan that would clear my backlog within a few months, then settling to a sensible monthly payment. It shouldn't be a surprise, but I was delighted to get such a quick reply, which immediately understood where I was coming from. Thank-you Khadija
