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Still awaiting a refund from this…
Still awaiting a refund from this shonky company. Have stopped replying to emails. The 51% 5 star rating I would say is also a scam and most likely being put up by the company themselves. How can this company have a 51% 5 star rating and a 36% 1 star rating. If their customer satisfaction and return procedures were sound or were not it would be either one or the other. I suspect that everytime they get a 1 star review they put up a shonky 5 star one to counteract the bad review. These guys are the masters of shady conduct. If you read their replies to all reviews they are all very very similar and probably generated by an AI program. I have asked them to call me but yet to receive their call. This has been ongoing since the 20th of September 2023. Recap: charged me for items I did not order and also charged for two lots of freight. Their response to refunds are dribble.