We have bought Dreame x50 ultra and its…
We have bought Dreame x50 ultra and its biggest disappointment in a long time. Dreame x50 ultra: 1. Damaged wooden floor- marks all over the floor which can’t be removed. 2. Doesn’t perform mopping and vacuuming as indicated in the product technical specifications 3. Doesn’t go under the narrow surfaces 4. Mops the carpet 5. Obstacle avoidance is low – sometimes Dreame is running into the cat 6. Dreame is more than 5 cm distance from the wall when performing the vacuuming. All this falls under false advertising and property damage, which in this case is the apartment floor. We have been writing to the customer support, but they declined to provide refund for this product. All we got offer to contact technical support. Just awful, we paid so much for this product and no value for money, only damaged floors and wasted money&time!