Explore Learning
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Pay attention to their sales technique !
To be fair this company has been very poor as soon as they sign you up. They do use a good sales person to draw you in however the tutor i was given for my son was not close to the tutor on the trial session and sat pulling faces and chewing gum during the session! This was disappointing as i trusted they took my situation seriously and my son who suffered with dyslexia was left to feel embarrassed and judged by the tutors facial expressions ! 30 minutes into the session their system failed and i had to contact the company to find out what was going on as we received no notification or call back ! It was quickly established that the service wasn’t going to work for us as my son was actually so scared to even get back into a session ! I have requested a refund which i was then advised they needed my bank details however days after providing this there’s been no refund actions , no communication and overall extremely extremely poor i would not recommend and i wish i had read the negative comments prior to getting involved with this company . My time is worth a lot and currently i’m having to chase them for money owed back to me for a service they did not provide and a refund i was told would be actioned days ago!