Mint Mobile
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Ordered a phone last Tuesday June 10th…
Ordered a phone last Tuesday June 10th and received an email with a confirmation number and that it can take up to 48 hours to process which is weird because it showed 3 day shipping when I agreed and they charged me $1,600.00. Tomorrow will be a full week since placing the order and I still have not received an email that anything is happening. Finally got to a real person at Mint and they said to wait until tomorrow because it shows it is still processing. They want me to call back so they can refund the money so I can order again. Ha. Won't order from Mint again. This company seems to be a bunch of BS. They take your money and that is it. Never send a phone or do anything else. Their chat bot is also pointless and does nothing. DONT BUY ANYTHING FROM THIS COMPANY IF YOU EVER WANT TO COMMUNICATE WITH THE WORLD. It's the GREEN LANTERN of the wireless world. They never shipped my phone and started a refund so who knows how long that will take. I have not had a phone for over a week now because of this BS and now I need to start the entire process all over again with another company. I'm confused how they offer products for sale and then just waste the customers time for a week and issue a refund. This company is headed for collapse. It might be more money with another company but at least they will actually follow through with the sale. Very disappointed and their customer support bot is worthless and you have to navigate a maze on the phone and get transferred multiple times to get to a real person that is unable to do anything. Betting this company will fold shortly. BUYER BEWARE!