Hilton Car Supermarket
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AVOID
I would like to share my extremely disappointing experience with Hilton Car Supermarket. Over the course of 12 weeks, I made the effort to contact them over 150 times, both through phone calls and emails. Despite my persistent attempts to reach out, I received little to no response from them. To make matters worse, the car I purchased turned out to be faulty. Instead of providing me with the support and assistance I needed, I was met with lies and deception regarding the status of my refund. It is utterly unacceptable to be treated in such a manner after investing my time, money, and trust in their services. The lack of communication, coupled with the faulty car and deceitful behavior, has left me feeling frustrated and betrayed. As a consumer, I expect transparency, accountability, and prompt resolution when faced with issues. Unfortunately, Hilton Car Supermarket has failed to meet these basic standards. We took the car to a Land Rover specialist who in turn told us that the car was unsafe to be on the road due to the turbo/exhaust issue. He said this vehicle was never checked by the garage and if it was it must have been done by Stevie Wonder. I strongly advise against anyone considering purchasing a vehicle from Hilton Car Supermarket. Their disregard for customer satisfaction and their unwillingness to address issues in a timely and honest manner are clear indications of their lack of integrity. Save yourself the headache and disappointment - look elsewhere for a reliable and reputable car dealership.