AU
AUTOPAY
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Unfair practice to do a hard pull without consent
I visited autopay.com website to obtain quotes with the expectation of only a soft pull on my credit report. Despite not receiving any quotes and discontinuing the application, I later found that they performed a hard inquiry without my consent, negatively impacting my credit score. Efforts to resolve this with the company were unsuccessful as they refused to remove the inquiry and failed to substantiate their claim of using soft pulls, contrary to their website's information.