Pure Electric UK
View company profile →
Advance+ Faulty Brake Light
Advance+ Faulty Brake Light 1. No email or update when to expect delivery, so first delivery was missed. Would've been helpful to sort this issue out... 2. Box had already been opened. Original wrapping was odd, protective stickers had bubbles under them (likely put back on after) or were in the wrong place -- the power button one was on the display 😑 3. Right-brake light is faulty, it does not turn on. I've updated all firmware, still nothing. 4. Irritatingly inconvenient service. I need this scooter this work week, so a replacement won't arrive in time. I've heard no update about my ticket -- which was sent straight after discovering the fault. Their service is terrible. Their customer service is terrible. Their warranty is only 12 months with no way to extend this -- probably better to buy from Curry's. At least you can replace on the spot if it's faulty. Edit: And for a laugh their customer service offered me a £30 voucher exclusive to their store if I kept their faulty scooter. Mental.