Jai Berman

Jai Berman

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1 out of 5 stars
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Reviews by Jai Berman

JO

Jo-Ann Stores

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1 out of 5 stars

Jo-ann cancelled order and remain open membership

Recently I ordered a sewing machine in stock online at the store website, it asked me to register a new account and I did so. I promptly got an order confirmation and while confirming my order they also let me open a subscription base membership to their online 'sewing club' free trial for 60 days and after 60 days I am free to cancel my membership and subscription. I received an email notification next day around 3 pm, stating my order is cancelled due to stock unavailable. I thought what the heck, when ordering they should have said so, after checking may other items, they all had stocks but when ordered the next day they said unavailable due to stock. So Is this a deceiving practice of customers to order and join their paid expensive membership, once your order cancelled but you subscription membership will be open and they will charge your card at the end of the trail period, if you are not aware of the expiry date and once ordered the annual subscription money will not be returned back. This is a deceiving and shady practice in my opinion.