Halfords Retail
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Top marks for your Staff
Top marks for your Staff! But I feel utterly “Rinsed” due to your pricing! I went into your Warrington Store. Found a helpful member of staff right away. I requested a “Full Set of wiper blades”. As I am female I knew normally I struggle to fit them so paid for the fitting service. The price was £32.89…. Fair enough! I park up in the fitting bay and then he chap Brett appeared straightaway… he was pleasant enough… My complaint is not about Brett! The wipers two front were fitted and when I said about the rear… the one which was split and needed replacing… I was advised that was an additional £14.99!!! 😡 As a goodwill the second fitting charge which would have made it £14!!! Was waivered but I feel less that happy as I feel mis-communication and manipulated which does not feel good to anyone! Upon return I priced Europarts which for identical “Bosch” was £21.85 as toHalfords exorbitant inflated price of £40.98!which I paid today. Two separate receipts if you wish to make contact and resolve. Thank You.