Help Medical Supplies
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It took them 5 days and several…
It took them 5 days and several unanswered emails and calls before they finally returned my call after I left a message threatening to cancel my order on my Resmed Airsense10 Auto before they called me to say they were going to expedite the shipping on that day. So it took me a week to get my machine. Their web site says they send next business day and will send you an email with all the shipping info. This did not happen in my case. Then when I got it it doesn't have an SD card. I call them and they were very rude about saying manufacturer doesn't include it anymore and what's included is listed on their cite. Also, my machine is not communicating with the myair technology which is one of the reasons for purchasing so I wouldn't have to take things to my doctor. The person at "Help" was very unhelpfull. Maybe, because I'm from the south I expect a little friendlier communication even when it's something you can't help me with and also expect calls and emails to be responded to. If you also expect these things when you purchase items you might look elsewhere.