Margot and Steve, Hervey Bay

Margot and Steve, Hervey Bay

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5.0
5 out of 5 stars
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Reviews by Margot and Steve, Hervey Bay

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5 out of 5 stars

MyCruises deserves its reputation as up there with the best travel agencies.

I spoke with Jorden K. and Rebecca G. regarding our enquiry for a Japanese Cherry Blossom Cruise in March 2027. Both Cruise Consultants were very professional, helpful and knowledgeable. My calls were answered very quickly, considering I called and spoke with Jorden on the Saturday and Rebecca the following day, so both calls during the weekend. We have been using MyCruises for over five years now, and apart from the odd hiccup, they have been very good. Our first experience was on the aborted Indian Ocean cruise from Dubai to Cape Town in March 2020. Yes - just as Covid-19 broke out! That experience was extremely challenging, and MyCruises really weren't all that helpful at the time. But now, with the benefit of hindsight, they were as much in the dark as everyone else. Nobody knew what to do! It was really stressful when Emirates cancelled our home bound flight the day before we were due to come home, but that was beyond MyCruises control too. We survived it, and it was a blessing we got home safely and without Covid!