James Mcalpine

James Mcalpine

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by James Mcalpine

HO

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1 out of 5 stars

Awful Awful experience

Awful Awful experience. Prices were good and thats why i ordered from them. If you receive your order all well and good. When you run into a problem then thats where you hit a brick wall. The website contact us page is non existant. If you have a problem you can only read what they have put up on their help page. If the answers they give you isnt there then you have no button to press to contact them. I ordered 20 items and after 5 days one item was sent. I waited a few days for the rest and it didnt come. Eventually through some forum i used a link where i could email them. They told me EVRI had the parcel and it will be with me in the next 3 days. I waited 4 and nothing so sent another email and they told me they would chase it up. Give them another 3 days. I gave them 4 and still nothing. Sent them another email and they just said we wont send anything and will refund me. This is awful service and its like they dont even care. I bet they never contacted EVRI and were just hoping the parcel turned up. Will not be using again