catmatty

catmatty

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by catmatty

PR

Princess Cruises

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1 out of 5 stars

Don't book it's not worth the hassle

We have booked a staycation cruise for 6th Sept. Their App is dreadful and causes a lot of frustration. We had to buy another iphone as my iphone6 wasn't man enough to download their app which needs 13.1. Phoned Princess held on for ages to be told can you borrow a phone f rom someone. Google Play another way to access the App won't download to our computer. We have not been able to complete their required check in documents for my husband as the App keeps saying data not available. Please try after sometime. On top of this I am showing as Platinum and he is showing as Blue despite us always cruising together. We did a Seacation with P&O in July and were able to do all the paperwork on our laptop including booking entertainment and meals. It was easy and simple to do but did take a while. Not sure all the hassle is worth 4 days away. If I had read the previous reviews I would not have booked.