Magnum Utilities
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Been let down four times by magnum to…
Been let down four times by magnum to fit a smart meter, first two times the engineers turned up with out the smart meter!!!! Should of learnt my lesson and just switched provider then but stuck with it. A year later!!! Got it re booked and they cancelled on the day 10 minutes before the 8 till 12 time slot ended to say they didn't have the meter in stock, re arranged for the next day and they cancelled it again but didn't even bother to tell me this time. Call customer services and they literally couldn't care less about the situation. The first appointment was in February 2019 so that's how long it's taken them and they still haven't fitted the meter. Avoid this company and Ecotricity the energy supply that uses magnum.