Communication incredibly bad
Communication incredibly bad, every document had to be chased 6 or 7 times by other solicitors and myself. Rarely would the phone be answered. They attempted to exchange & complete one day, completely randomly when none of the other parties were ready. On the day of completion they said they had sent funds and over 4 hours later still nothing - they refused to show evidence of the time funds were actually sent. There isn't time to go into every issue but there were many!