Winn Group
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Would not recommend at all after having…
Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my first claim I asked the college for cctv which they saved for the insurance company Winn did not collect this and keeps asking for CCTV so they didn’t bother to collect it , but also that that won’t make a difference in case the car was stolen which makes no sense after 6months I just got told the other insurance ain’t responding so I might aswell pay the access and claim on my own account , I’m very frustrated with it all and seems unfair I should pay for someone else’s negligence , why am I paying insurance to be told we can’t get a hold of him or there insurance Is actually mind boggling , I will be leaving marshmallow insurance as a result of this as I don’t want to deal with having to pay for expenses myself if this happens again , to just be told there not responding is such a let down surely there is a law that they have to I feel so let down In regards to you’re response you did not chase them tirelessly I had to keep ringing for updates and you still did not collect the camera evidence after saying it will help but on the other hand it won’t as the car might be stolen I’m sure after 6 months the insurance company would know if it’s stolen and I’m pretty sure a stolen car would not be dropping someone off at college at 9am so it’s ok for them to not responded ? It’s terrible pay insurance so I’m protected and clearly I’m not because you can’t get a response of the insurance you have now cancelled my claim when I didn’t want too not and telling me to pay for damages by claiming of my insurance which will cost me my access