Twinkl Educational Publishing
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Be cautious with this company if you're…
Be cautious with this company if you're considering a free one-month subscription or canceling after a few months—I wouldn't recommend it. I canceled my free subscription before the month ended, and it was confirmed today that it was indeed canceled, yet the system kept charging my friend's account for three months. He had lent me his card, and today he noticed that this subscription doesn't even show up in direct debit, meaning it can't be blocked through his bank. Despite clear evidence that the account was unused and the subscription canceled, Twinkle refuses to refund the full amount. I won’t let this go unanswered. Thank you for you reply but can you explain to me who's reopen my account day after I canceled my subscription? It wasn't me but this greedy company did it. Can you also let everyone know if you refund all 3 months or just one month? No one used the account after deleting the free trial subscription!