Motorcycleid
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Not worth the effort, find some where else to shop.
Zero stars for this crap company. Ordered a helmet and gloves from them. After a week after getting a notice it was shipping nothing arrived. I contact them a week later and tried to get a status of the order. First chat window was closed by them, second person answering said they had to wait for the "DROPSHIPPER" to respond, I then asked it to be canceled. They state they couldn't refund until they heard back. A week later still nothing and I ask what the status is and still nothing, they did put in to cancel but nothing. Still haven't gotten my 200 dollars back, will be disputing this tomorrow. Don't shop here, it's not worth the hassle and it's just going to tick you off. Here is part of that chat after I ask them to get this to someone who has the ability to refund my money. UPDATE: I hadn't received my refund so I contact them again on the 22nd and got the same answer wait 24 hours and again nothing. Now it's the 29th of April and still nothing, no refund, no product and no answer. You've been warned! I did contact USAA and they opened a dispute and provided a temp credit for the full amount. Also you notice that any positive review is an INVITE! Is that considered a paid review? No one felt the desire to write a positive review on their own, take that for what it's worth. 04:47:00 PM) (Me) said : OK, but you said you hadn't received notice from your drop shipper so the refund hasn't been processed yet. (04:48:00 PM) (Them) said : We have requested the speed up, please expect refund notification within teh next 24 business hours. (04:48:00 PM) (Me) said : So we know it hasn't been shipped and we know your dropshipper has screwed ID so let get your customer his money back (04:49:00 PM) (ME) said : So at least he's happy with ID and they did everything to help him out. Instead of making him take time and time to address the issue. (04:50:00 PM) (Them) said : I regret, that the refund takes time. Speed up is already requested. Please expect a confirmation within the next 24 business hours. (04:50:00 PM) (Them) said : This chat session will be closed now. Should you need any further information, please do not hesitate to contact us via LIVE CHAT 24/7 or call toll free at 888.903.4344!