Roxanne Worrell

Roxanne Worrell

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1 out of 5 stars
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Reviews by Roxanne Worrell

SP

Spafinder

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1 out of 5 stars

My experience with Spafinder actually…

My experience with Spafinder actually rates zero stars but that’s not a choice. I was generously given a card for my birthday at the end of March. I went to the site and found some products I wanted to purchase. When I pulled the strip off the back of the card, portions of the card number peeled with it. I tried calling the help line a few times but found that I was unable to use it without providing my card number. I sent several messages through the website but have not received any response to date. I am currently trying to use the chat on the site (not the first time as well) and I’m still waiting for a live rep after 20 minutes. Come on, guys! Is this really the experience you want for your customers? I have the proof of purchase so I fee like something could be done, if only I could reach someone who cares. At this point I feel like my family member has wasted his money.