European Wax Center
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No one wants store credit
Staff and service are great, but the refund policy for wax passes is terrible. No one wants store credit for waxes when you wanted a refund on prepaid waxes! For a policy this egregious, the staff should explicitly state no refunds after 30 days. A block of fine print text at the desk or on a phone screen isn't enough. I've reevaluated my opinion on EWC based on this policy, and while I might be locked in for another year, I'll be gone the next. It's too bad since I've been a loyal customer for a year now. It's alright though, not like NYC is lacking in alternative waxing spots.