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Welldone ?

Welldone ?

Member since Invalid Date
4
Reviews
1.5
1.5 out of 5 stars
Average rating

Reviews by Welldone ?

LE

Lebara Mobile (UK)

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1 out of 5 stars

Lack of care

After three weeks following my sim jacking incident I still have not got my number back I have serious concerns as to data protection with lebara as in my case their duty of care has failed and their inaction after the event shows I can not trust them. Still waiting for my number to be returned a few days off a month, they have email and other contact numbers but Lebara have failed to complete any action, it seems the only action remaining is wait until 8 weeks and report to the ombudsman.

LE

Lebara Mobile (FR)

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1 out of 5 stars

Sim swap by scammers just asking for…

Sim swap by scammers just asking for pac code, no proper i.d. Failure on lebara security, I should need to authorise. They said extra security put in place, but happened again. UNBELEIVABLE And lebara if you want to contact me don't call my number it is still with the scammers. OK on Day 3 still waiting for lebara to return my number,multiple checks to ensure my i.d. when asking for details where was that security on the number porting. Yesterday told the team would contact me in a couple of hours.. Nothing..contacted today by chat told 48 to 72 hours. TERRIBLE SECURITY AND SERVICE............................................................ Day 9 still no return of my number. No contact from lebara for days. YOU HAVE BEEN WARNED ABOUT THE CUSTOMER SERVICE PEOPLE. DON'T USE.

CE

Certas Energy

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2 out of 5 stars

Shocking price given for someone on…

Shocking price given for someone on direct debit plan, 30% more than 4 other companies. I wouldn't trust a company that operates in this fashion.