ZI
Zinga Entertainment
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Hmm...
Used this company about 3 times for Funko Pops, pre-ordered 3/4 Items and changed my mind while the order was still in pre order stage, asked for a refund while items were still in pre order phase and they have ignored all emails asking for a refund and processed the order. The order will be going back for a refund unopened. Why would you not respond to emails? Poor comms, gives off completely the wrong vibe as a customer, any reputable company simply resolved the refund no issue, feels like a money grab. Happy to update my opinion but not replying for over a week seems very scam like. Update - they have finally processed a refund awaiting funds.