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It's a site for poor performers to get vengeance. They won't remove reviews even when a fake one is posted. They are a very small outfit without proper oversight, just there to sell Doritos and RedBull type of products (via ads) to those with bad grades.
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This review is for their website. It sucks. It just sells you things. You can't actually check your reservation. There is NO way to see the restaurant reservations you've made (literally none), no way to check your airport transfers -- nowhere. A Carnival rep (phillippines or similar) tells you to download the app if you want to see the actual itinerary of excursions, transfers and restaurant reservations you've made. We're lucky - we're phone literate. What about their key demographic? 60-90 year olds? Those folks aren't all going to be able to use the app. Stooopid stoooopid planning. Don't bother trying to see what you've purchased on their website. It's app or nothing and that is exactly what we were told. Likely because it's harder to print from your phone to a printer. Also, you can't book anything w/o calling their 844 number. We were never allowed/able to book our own excursions and restaurant bookings. We had to call.. and yes, we were using google chrome, just like they said we had to do.