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Carrie Ginnane

Carrie Ginnane

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Carrie Ginnane

Bank of Hawaii logo

Bank of Hawaii

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1 out of 5 stars
Aug 16, 2024

My review is about Bank of Hawaii in…

My review is about Bank of Hawaii in general not any particular branch. My beef is they have all these “nickle and dime” fees so it seems like it costs me money to do anything with them. For example, the international ATM fee is $5 PLUS and 3% fee off the total you withdraw. Another example, if you write a check, they charge you $2.50 to give you a scanned image of your own check (which I didn’t even ask for). Paper statements are $3.25. You get the idea… They finally got a decent app interface (it was like using a fax machine to login to their online banking for years). And their call wait times are crazy! I requested a call back and got one almost 4 hours later! I guess at least they called me back. Oh and don’t even bother checking their interest rates- they are always much higher than any real bank will offer. The only reason I keep any money in there is to keep that account longevity on my credit report. Otherwise, BOH, we broke up a long long time ago!!