Fowlers Motorcycles
View company profile →
Avoid service dept
Avoid service dept Fowlers destroyed my son's £4k new 125cc bike with 3k miles on. Booked it in for repair under warranty but after 3 months waiting we were contacted and it was ready to collect but would have to pay 0 £800 for their services? Once paid up I was taken outside thier workshop and shown a pile 100 bits of rusty scrap. These b#@%&€$s had left it outside over the winter not covered up etc. Utter disregard for peoples property. Up to that point my family (all bikers) had bought dozens of bikes and other items from them but, never again! Don't trust them with your pride and Joy! The scrap was sold for £50. My Wife and Daughter worked for Steph Fowler at her home the time! A Manager called me after another bad review I posted but, didn't apologise or care less. Steve Thorogood Just see all the lies below will explain every thing to you. They've showed total disregard for a bikers property. Showed no good will or respect to a long term customer. Looking after a 3k (milage) Total lies by Fowlers why did they inform us it was good to go etc. Our receipt showed for a repair ? The service desk guy told us because the second service was missed by 20 miles so Honda void the repair under warranty? The Bike was not damaged came in for a minor electrical repair! We've the AA Breakdown report showing minor electrical fault but they (AA) didn't stock parts and as a low mileage bike (3k) it should be returnd to the dealer for a repair. Yes we should have sued Fowlers But we were not in a financially able to do this at the time. The campaign to warn others will now increase as now retired. Facebook looks interesting idea! ARE YOU BOOKING A REPAIR OR SERVICE AT FOWLERS ? BE CAREFUL YOU'VE BEEN WARNED!