Great Jones Property Management
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I'm not even sure of what to say about…
I'm not even sure of what to say about this company. I applied for a townhome I believe Jan 11th. Here it is Jan 24th and still nothing. The description has said that it's in "pre-leasing" for nearly a month so I can't even go and see the home. I'm scared that by the time it's out of "pre-leasing" it won't be available anymore like others are saying in their rating. I wish I'd seen all of this before I paid the application fee. I just loved how the home looked so much I had to apply to try and be first. I've tried calling, I've tried emailing, everything is automated & I've yet to be successful at getting someone, an actual person, on the phone. HUGE red flag, if you ask me. Is this how it's going to be if I need maintenance? I'm running out of time here, I put down my move in date as Jan 26th because it wouldn't let me stretch it out. Well that date is 2 days from now. Still no response at all on my application. I know I applied early but I applied early in hopes I'd be the first since I liked the property so much. I'm not confident that I'll get anything with this company now after reading these reviews which sucks because my application will expire without even getting a chance to talk to anyone or see the place and I'm pretty sure they're not giving refunds even though I did everything I was supposed to. ADDENDUM (2/7/22): The finally sent an email about seeing the place about 4 days after I left this review, they emailed (automated) to set up seeing the townhouse (self serve). I went and looked at the listing again and the price had gone from $1345 to $1600 and they approved my application. NO way was I paying that much when my application said $1345. Terrible customer service and not trustworthy. And I wish they would stop sending me survey emails asking about their service.