HA
Havaianas Store
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Awful returns process
I love the product but I ordered the wrong size. (Their sizing is confusing to say the least!) The returns process is awful. The website is hard to navigate and the "print returns label" just wouldn't work. So I called customer services to be told that I had to pay to return them to an address in Italy. This will probably cost more than what the shoes are worth and the address doesn't even have Havaianas in it, seems like a generic address, so Im nervous that they will not even receive them. Shocking returns process and for this reason I will never order from this site again.