3 months after two new back tyre…
3 months after two new back tyre purchased and fitted by Halfords, tyre went flat. Mobile tyre fitter did wheel nuts so tight it took over two weeks to find someone able to remove them. Unpaid time off work to try and sort. Couldn’t get a refund for failed fitting due to not being able to undo the wheel nuts. Partner unable to speak to them on the phone himself and they refused to speak with me, told us to use online chat even though I’d explained we’d tried numerous times and it kept saying no one was available. Tried again after the manager on the phone said it was open…guess what.. no one available. Broke the car and couldn’t get a refund. Terrible service, terrible customer service. Still no refund