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Unacceptable Re-mortgage delays!
Going through a re-mortgage with this company at the moment after buying my ex partner out of the property. I have never faced such lengthy delays in a process. We were told the re mortgage was with the team in the beginning of April. As we enter June I feel no closer at all! Only being told “it’s with the transfer team they have a 4 day turn around”…. 4 days or 4 months? Provided them a legal separation document with a date my remortgage needed to be completed by and this has been completely overlooked as if the date does not appear on the document. The chain linked to this property is close to losing their sale due to their deposit being part of my remortgage! I would never use this company again. If any part of the chain involved looses a property due to delays I will be seeking legal advice on how to proceed as this is utterly unacceptable and unprofessional.