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Customer service is terrible!
Customer service is terrible!! Dont answer / reply and then cant be bothered to help. ** Keep away*** I ordered a kaftan for my mum on 19th Aug. it was never delivered. I followed up with a call and after lots of transferring got to customer service department. They said originally, they couldn't find the order and then when I said it was on my credit card statement they said they would look into and call me back. Well today after no calls I called them back and was told by a really unhappy man this was discontinued in Sept and I would of got my money back. I told him I had up my Credit card transaction up on screen and it was not on there; even offering to send a copy but no his response you will need to check with the bank!! They will not tell me anything I can't see but he would not listen!! This service is a joke!!! Please steer clear!!!