Riviera Travel
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Rhine cruise Basel to Cologne
Our 2nd Riviera river cruise and once again it was excellent. Well kept boat, lovely cabin kept very clean and well supplied by cleaning team. Food was excellent and the restaurant staff were always friendly and attentive. We liked that we had the option to either go on the excursions or to explore on our own, which you could do in most places. The outing on the mountain railway to the Alps was excellent, helped by the beautiful weather. However, the first part of the day was spoilt by very long traffic jams so we didn't manage to visit Lucerne as planned. Most people found this day trip too long, it would have been preferable to have done either Lucerne or the train trip, instead of attempting to cram them into one day. Overall a great holiday. However, the greeting when we arrived at the boat was a bit chaotic. Left sitting around until rooms were ready with no direction and no refreshments - a small glass of something would be nice to start a special holiday. Also, the instructions given for departures were confusing. The senior cruise staff gave conflicting information. Bearing in mind the many long term roadworks, and the long airport queues, not enough time was allowed for the transfers, we just about made boarding. Surely long term roadworks should have been factored in to timings. Having said this, we really enjoyed the holiday and will definitely book another river cruise with Riviera next year.