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Shady company to say the least
Shady company to say the least. I ordered a product that looked identical to another one I actually looked into previously. It came up as an ad in my reels and I decided to purchase it when early in the morning half awake before work. After I was awake more, I realized that it was a different name than the other one I had previously researched. I emailed them within an hour of purchase to cancel the order and get a refund and they said that it had shipped out and they can’t refund me. After I insisted they were full of crap and there’s no way the order has left their wharehouse within an hour, they continued to insist that it had left. I went to my order to show the status and even days later, it still shows as not shipped. After I sent them a screen shot of it, they started offering a partial refund. It started at 30% and then 50% and I keep the items when they arrive. Each email back, I specifically tell them I want a full refund. They never admit to being able to just refund and cancel the order. It’s a complete scam of a company. The product says 90 day money back guarantee. It’s a complete lie. They won’t honour it at all. Do not buy anything from them!