American Water Resources
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Not Worth It!
I am dealing with this shistie company right now. I saw water puddling at my shut off valve next to my home on last Wednesday evening. Call AWR the next day. According to some of the reviews I read on their site, a tech came out the same day. Guess what....my appointment was the following Monday. Water leaking for 6"days. Took off work to wait for tech from 1-5 pm. Large window! I waited and finally received a txt at 1:30 saying he was on his way. I never saw him. Called the company and left message. No response. Called AWR, they say he came out and said my type of water line and water valve was not covered. Leak in meter box. Does this make sense.?? How do you pick and choose the type of water line to cover? I asked for someone else to come out and the rep said I would have to pay someone for a second opinion. Please don't get shocked like me when you need this service. I have to find someone to come out and repair my water leak. TERRIBLE!!! 😞