BE
Berkfield Home
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Poorly made and designed furniture
Bought furniture through the Debenhams website. When it arrived we built the first piece of furniture to find it was very poorly made and didn’t fit together properly and had faulty parts. We left the second piece of furniture still boxed up and untouched. I got straight in touch the very next day to sort out a return and refund and now keep getting fobbed off. First offered to send extra parts and then have offered 50% refund. I simply wanted to return the goods and get a FULL refund. Shocking customer service and very disappointed.