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I ordered a bottle of the flea and tick…
I ordered a bottle of the flea and tick concentrate on the 7th October, and throughout this order the site kept hassling me to order so stupid me added another bottle for approx $29 @#@# then I look at my account and over $120 has been taken out of my account in two transactions, the first in $48.88 for the first bottle then $81,36 for the next bottle, I have sent numerous messages via their support email, no answer to cancel these orders, I have not had an email stating the order number to quote, no phone number to call either, this is suppose to be an Australian company as per their add on Facebook, ozzi is Australian isn't it??? Not happy with my experience!!! I will be sending product straight back if they send it out 😡 Update They emailed me on the 11th of October saying they received my order, had not taken any notice of my emails to cancel the order??? After ozzihome's reply continually ii ask to cancel my order they emailed me to say the order has gone out for delivery, I received an email stating that the order was being processed just after this email - not out for delivery, apparently they split the order? I asked to cancel the second one another email from them not addressing that I wanted to cancel, they were giving me $25 for my next order!#@!! Then today 18th October the second part of the order is going out for delivery, what is wrong with this company, fancy words that do not address the customers concerns, just a sham, ripping people of !! Will never be buying of you again, no contact number no customer service, very poor business ethics and frustrating for the customer