Goldcar Rental
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Don't hire from Goldcar at Sardinia's Cagliari Airport
I have been a customer of Goldcar for years but have almost always picked up the car from Alicante Airport. There is never hassle if you are used to them and the Key 'n Go is so easy. HOWEVER, I recently went to Sardinia and booked a car from Goldcar to be picked up in Cagliari's Elmas Airport. I read the Terms and Conditions before my trip to check if I needed an International Driving Licence and it said I didn't if I had a UK licence, which I have. On arrival I was refused a car by Goldcar as I didn't have an International Driving Licence and they have refused to refund any money. I am now in a battle to get the refund. I explained my situation to Avis, when eventually hiring one from them. They said that this happens all the time at Cagliari Airport. They have hired cars to customers who have had the same experience as me on numerous occasions. This indicates to me that Goldcar terms and conditions for Cagliari are very ambiguous and many customers are caught out by this. Be careful!