Red energy are deceitful and act unconsciousably
I joined red energy back in May 2024 only because my previous retailer were going to change my meter to a smart meter. When I joined I asked them you have any plans to change my meter they said no. Fast forward to last Wednesday 11 September, red energy meter contractors replaced my old meter with a smart one without my consent, without my authority and the contractors trespassed on my property. I called them asked for the manager and told him what happened, he didn't have any concern at all. I told him about the health issues, cost issues, wasn't interested. I told him I want the smart meter deactivated and told me they could do that but will cost $183 and $300 to read the meter. They call themselves 100% Australian owned......nonsense!! I am reporting red energy to the energy ombudsman I have had it. Also, they lied to me about sending me a notice via post and email.